M.D. Shamsul Islam

Md. Shamsul Islam is an accomplished Branch Operations Manager at BRAC Bank Limited since December 2016, recognized for fostering teamwork and enhancing productivity by approximately 30%. With a background in customer service and sales, including roles as Acting Customer Service Manager and Branch Sales and Service Officer, Md. Shamsul Islam has consistently prioritized high-quality service and effective communication. Previous experience at Standard Chartered Bank as an Operation Assistant involved expertise in personal loan processing and documentation. Academic qualifications include a Bachelor of Business Administration in Marketing and Management Information Systems from East West University and a BCom Honors in Accounting and Finance from Dhaka College.