Carola Hein

Carola Hein is a seasoned professional in customer care and technical support, currently serving as the Customer Care Manager at Brainloop since October 2016. Previously, Carola held various positions at Oracle from August 1998 to September 2016, including Principal Technical Support Engineer in the Center of Expertise and Oracle Support Services, as well as Senior Consultant at Oracle Consulting. Carola's career began at KHK Software GmbH & Co. KG (Sage) and Business Partners, where responsibilities included sales, consulting, support, and education from April 1991 to July 1998. Education was completed at Dr. Buhmann in Hannover, earning a degree in Betriebswirtin with a focus on financial management (1995-1999), and at Oscar Kämmer Bildungswerk GmbH, receiving a qualification as a data processing clerk (1988-1991).