Michael Cabie

Michael Cabie has a diverse work experience spanning several roles and companies. Michael currently works at Brainshark as a Customer Success Manager since April 2021. Previously, they held the position of Associate Customer Support Representative at the same company from June 2020 to April 2021.

Before joining Brainshark, Michael worked at MTP Software as a Customer Support Specialist from October 2018 to March 2020. In this role, they trained customers on the use and benefits of the CRM platform, captured customer feedback and reporting requests, and provided solutions to customer challenges and technical issues.

Prior to MTP Software, Michael had a long tenure at Discovery Inc. Michael started as a Commercial Operations Coordinator in August 2000 and later moved up to become a Commercial Operations Specialist in March 2004. From January 2008 to October 2018, they held the position of Commercial Operations Manager. In this role, they executed Commercial Operations strategies to maximize advertising sales revenue, coached and mentored team members, and collaborated with Account and Marketing teams on advertising sponsorship initiatives for high-profile Discovery programming.

Overall, Michael Cabie has gained extensive experience in customer support, customer success, and commercial operations throughout their career.

Michael Cabie has a Bachelor of Arts degree in Psychology from Providence College. Michael also holds a Certificate in Full Stack Web Development from CUNY New York City College of Technology. Additionally, they completed the Total Immersion Film Program at New York Film Academy.