Jeremy H.

Jeremy H. has extensive experience in customer experience leadership, currently serving as the Director of Customer Experience for Mavis Tire since February 2022. Previously, Jeremy held the same role at Express Oil Change & Tire Engineers and Brakes Plus, demonstrating a consistent commitment to enhancing customer satisfaction and brand loyalty through data-driven insights. Earlier roles include Senior Data Analyst at Express Oil Change & Tire Engineers, where Jeremy transformed the company's culture to prioritize data analytics. Jeremy's career also includes consultancy positions at BackOffice Associates and Boeing, and an internship focused on marketing and management at Silver Eagle Group. Jeremy holds a Bachelor of Business Administration and Economics from Birmingham-Southern College.