Nick Drew

Nick Drew is an accomplished IT professional with extensive experience in technical support and system management. Currently serving as a Senior Technical Support Lead at Bravissimo since September 2017, Nick specializes in configuring and maintaining hardware and software solutions, providing user support, and managing incident resolutions. Previous roles include Desktop Support Analyst at First Utility, where Nick led a desktop rollout project and provided IT support to over 1300 staff, and IT Engineer at Coventry & Warwickshire Partnership Trust, focusing on IT migration projects. Additional roles span various organizations, including Nationwide Building Society and Capgemini, showcasing a strong background in troubleshooting, application support, and project management since starting in the field as a Database Programmer in 1987.