Bethan Fryer is an accomplished professional with extensive experience in customer success and client management within the technology and marketing sectors. Currently serving as Principal Customer Success Manager at Braze since September 2021, Bethan previously held roles at Rakuten Advertising and Emarsys, where responsibilities included developing strategies to address clients' global business priorities and fostering personalized customer interactions. Prior experience also includes sales and business development positions at eCommera and Shoppers Drug Mart. Bethan holds a Master's degree in French and German Technical and Specialised Translation from the University of Westminster and a Bachelor's degree in French and German from the University of Exeter.
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