Joshua Cox

Joshua Cox has a diverse work experience in various customer success and operations roles. Joshua currently works at Brazen: A Radancy Company as a Customer Success Operations Lead. In this role, they oversee customer success operations and ensures effective onboarding and implementation of products and services.

Prior to that, Joshua worked at XRHealth as a Manager of Customer Success and a Customer Success Manager. Joshua was responsible for managing customer relationships and ensuring their success with the company's products.

Before joining XRHealth, Joshua worked at ClimaCell as a Customer Success Specialist, where they provided support and assistance to customers.

Joshua also has experience in the aviation industry, having worked at JetBlue Airways. Joshua held roles such as Acting Duty Manager, Airport and Ground Operations Supervisor, Lead Customer Operational, and Airport Operations. In these roles, they managed airport operations, supervised staff, and provided training to new crew members.

Overall, Joshua Cox has a strong background in customer success, operations, and training roles with a focus on ensuring customer satisfaction and success.

Joshua Cox attended Arizona State University from 2008 to 2009, where they studied Political Science and Government. In 2022, they obtained a certification in the Brazen LevelUp Management Workshop from the institution Brazen.