Franklin Garcia

Franklin Garcia has a diverse work experience spanning various roles and companies. Franklin started their career as a Student at The University of Texas at San Antonio, where they worked from August 2006 to June 2010. Following this, they joined Brinker International as a Manager and worked there from March 2001 to November 2014. Franklin then transitioned to the field of IT, starting with Rackspace. At Rackspace, they held multiple roles such as Office 365 Customer Service Technician, Account Manager, Service Delivery Manager, Customer Success Manager, and Customer Success Manager III - Enterprise. Franklin worked at Rackspace from October 2015 to November 2020. In 2020, Franklin joined 10th Magnitude as a Technical Account Manager, where they worked from November 2020 to December 2020. Franklin then moved to Cognizant Microsoft Business Group and worked as a Technical Account Manager from January 2021 to July 2022. Franklin's next role was at Innovative Solutions, where they worked as a Technical Account Manager from June 2022 to April 2023. Currently, Franklin is employed at Bridgehead IT as a Technical Account Manager, starting from May 2023.

Franklin Garcia obtained a Bachelor of Business Administration (B.B.A.) degree with a major in Business Administration and Management, General from The University of Texas at San Antonio. Franklin attended the university from 2006 to 2010. Additionally, Franklin Garcia has achieved several certifications, including AWS Business Professional and AWS Technical Professional from Amazon Web Services (AWS) in February 2019, Azure Sales Fundamentals from Microsoft in February 2019, Google Cloud Sales Fundamentals from Google Cloud Platform Certified in February 2019, Exam 347: Enabling Office 365 Services and MCSA: Office 365 - Certified 2017 from Microsoft in February 2017, and Exam 346: Managing Office 365 Identities and Requirements and MCSA Office 365 from Microsoft in October 2016.