Liliana D. Vera, SHRM-CP

Liliana D. Vera, SHRM-CP, has extensive experience in operations and human resources, with a career spanning over two decades. From November 2015 to April 2023, Liliana served as Director of Operations & HR at Fox Mitchell Group, effectively leading a team of 150 agents across Acquisitions and Retention departments. Prior to that, Liliana held various roles at Primary Services from December 2011 to June 2015, including Senior Manager of Operations and Delivery, Operations Manager, and Onsite Support Manager. Earlier career experience includes serving as Escalations Supervisor at Asurion and Support Manager at Walmart. Liliana demonstrates a strong commitment to employee development and operational efficiency throughout diverse settings.