Steven Fernandez

Steven Fernandez currently serves as a Desktop Administrator 2 at NeueHealth, where responsibilities include managing escalated technical issues and ensuring seamless collaboration with engineering teams for effective issue resolution. Previously, Steven held the position of Desktop Administrator, providing user support, training, and overseeing desktop systems management. Prior to NeueHealth, Steven gained experience as a Technical Support Technician at Apple and as a Front Desk Representative at HYATT Hotels. Steven holds a Bachelor of Applied Science in Criminal Justice from John Jay College and an Associate's degree in Criminal Justice from the Borough of Manhattan Community College.