Luisen Moro

Interconnection Operations Manager at Bright

Luisen Moro is currently working as the Manager of Customer Success at Bright Inc, focusing on achieving a 100% satisfaction score in responding to customer support tickets. Previously, Luisen held various positions such as CE Support Manager trainee, Customer Enjoyment Installations Senior Analyst, and Customer Enjoyment Installations Analyst. Luisen has a proven track record of improving customer experience and satisfaction in roles related to customer support and installations. Additionally, Luisen has successfully completed a mentorship program at First Round Fast Track and has experience in marketing and strategic innovation. Overall, Luisen is a dedicated professional with expertise in customer satisfaction and project management.

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