Raul Rivera, MBA, CQIA

Raul Rivera, MBA, CQIA has a diverse work experience spanning over 25 years. Their most recent position was as a Solutions Engineer at Bright Pattern, starting in 2020. Prior to that, they worked as an Operations Manager at Intelvox, LLC from February 2019 to September 2019.

From 2014 to 2019, Raul held multiple roles at Aspect Software, including Solutions Consultant for the Caribbean Region. In this role, they were responsible for providing solutions to meet customer needs.

Before joining Aspect Software, Raul worked at American Health Medicare / Triple-S as part of the Information Technology team in 2013. Raul also worked at Softek, Inc as an Information System Project Coordinator in 2012, where they managed various project management activities.

Raul's early career includes roles as an Information System Coordinator at Sistema Universitario Ana G from 2010 to 2012, and as a Network and Telecom Supervisor at Sistema Universitario Ana G. Méndez from 2004 to 2010. During their tenure at these organizations, they oversaw the implementation and maintenance of various network and telecommunications systems.

From 2003 to 2004, Raul worked at Davis & Geck Limited as an IT Supervisor and Technical Support, where they managed the IS department operations. Prior to that, they worked at Castillo, Acosta & Asociados, Inc from 1997 to 2003 as an IS Supervisor and Technical Support. In this role, they were responsible for project management and infrastructure support.

Raul's career started at MOVA Pharmaceutical Corp in 1995, where they worked as a Manufacturing Associate, ensuring proper weighing and documentation of pharmaceutical raw materials.

Overall, Raul Rivera has a wealth of experience in various roles within the technology and healthcare industries, showcasing their expertise in project management, solutions consulting, and information systems.

Raul Rivera, MBA, CQIA, holds a Master of Business Administration (MBA) in Management from Universidad Metropolitana. Raul obtained this degree, although the specific start and end years are not provided. In addition to their MBA, Raul has acquired two additional certifications. In June 2007, they became a Certified Quality Improvement Associate (CQIA) through ASQ - World Headquarters. Furthermore, in December 2022, they obtained the Scrum Foundation Professional Certificate from CertiProf.