Liz Burgess

Service Delivery Manager at Brightspot

Liz Burgess is an accomplished professional currently serving as a Service Delivery Manager at Brightspot since April 2023. Previously, Liz held the role of System Engineer at Laserfiche from June 2018 to March 2023, where responsibilities included the full lifecycle management of custom content management and process automation solutions. Liz has a diverse background that includes academic pursuits during a sabbatical, where two Bachelor's degrees in English and History were earned, along with significant research experience as a Graduate Research Assistant at George Mason University. Early career positions include roles in technical support, web development, and various leadership roles at AOL, where management of technical training programs and crisis operations was key. Liz is also pursuing a Master of Arts in English Literature at George Mason University, complementing a well-rounded educational foundation.

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