Reni Suresh has extensive experience in the airline industry, currently serving as a Senior Customer Service Executive at British Airways since February 2012. At British Airways, the UK's largest international scheduled airline, Reni focuses on delivering exceptional service to customers across nearly 600 destinations. Prior experience includes working as a Customer Service Executive at BMI from February 2007 to November 2012, where Reni contributed to operations at a major airline with a significant presence in Europe and beyond. Reni began a career in customer service as a Customer Service Agent with Lufthansa from March 2005 to February 2007, gaining valuable insights in one of Europe’s largest airlines. Reni holds an Associate's degree in Business Administration and Management from Erich Brost - German College.
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