Emma Pearce-Bolton

Emma Pearce-Bolton is a seasoned professional with extensive experience in customer communications and process improvement, currently serving as a Senior Communications Manager at British Gas since January 2004. Previous roles at British Gas include Customer Communications Designer, Customer Communications Specialist, and Customer Journey Manager. Emma started their career at Yorkshire Bank as a Bank Clerk and later held various positions at The Automobile Association, including Customer Manager and Service Advisor. Emma's educational background includes studies at Ridge Danyers College and Werneth School.