Kate Fletcher

Kate Fletcher is an experienced marketing professional with a strong background in brand management and customer retention strategies. Currently serving as a Senior Brand Manager at British Gas since February 2020, Kate is responsible for strategic direction and brand execution across Centrica's portfolio. Previous roles at British Gas include Marketing Manager - Retention, where Kate developed insight-led campaigns to enhance customer engagement, and Assistant Marketing Manager - Acquisition, focusing on emotionally resonant marketing initiatives. Earlier experience includes CRM roles at Dairy Crest and ebookers.com, where Kate successfully managed customer communications and retention strategies. Kate holds a BA (Hons) in Business and Marketing and an HND in Business from Solent University.