Mark Shakespeare

Mark Shakespeare is an accomplished professional with extensive experience in operations management at British Gas since December 2006, currently serving as an Area Customer Delivery Manager and Chair of the Centrica Forces Network. Mark's expertise spans various roles, including Head of Product for Electrical Services, Interim Head of Customer Delivery, and District Manager, focusing on heating installations and customer service. Prior to British Gas, Mark served in the British Army as a radio systems operator from October 2000 to February 2005, showcasing a strong foundation in technical skills and leadership.