Martin O'Neill

Customer Service Director at British Gas

Martin O'Neill has extensive work experience in various leadership roles in the sales and customer service departments. Martin started their career at Mirror Group in 1997 as a Marketing Assistant and worked there until 2000. Martin then joined British Gas in 2000 and held various leadership roles in sales and customer service until 2011. During this time, they were also the Head of New Channels (Sales) from 2009 to 2011. In 2011, they became the Head of Online Strategy (Services) at British Gas until 2014, when they were promoted to the position of Customer & Business Planning Director. Martin later became the Customer Service Director in 2016.

Martin O'Neill attended the University of Strathclyde from 1994 to 1998, where they obtained a Bachelor of Laws (LL.B.) degree in Law. Following this, they enrolled at Glasgow Caledonian University from 1998 to 1999 and completed a Post Graduate Diploma in Information Technology.

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