Wassim Lohar

Wassim Lohar has a diverse background in customer service and management, with over 16 years of experience in various roles at British Gas and British Gas Business, including Customer Service Manager and Outsource Performance Manager, where focus was on monitoring partner performance and addressing trends in collaboration with teams. Prior experience includes roles as Team Manager and Customer Operations Hub Team Leader, emphasizing the development of high-performance cultures and customer-centric operations. Earlier career experience includes roles at HSBC as Resource & Recruitment Officer and Lidl UK GmbH as District Manager, where leadership and operational efficiency were key responsibilities. Wassim holds a Bachelor of Science (BSc) in Information Systems from Nottingham Trent University.