Karen Wilson

Karen Wilson is an accomplished retail and operations manager with extensive experience in the hospitality and nonprofit sectors. Serving as Retail Area Manager at British Heart Foundation since October 2015, Karen oversees a high-performing area from Derby to Barnsley. Previously, as Operations Manager at Premier Inn, Karen successfully improved hotel performance from a red rating to green within three months. Karen has held various leadership roles at British Heart Foundation, Marks and Spencer, and Wilsonk, where ownership of several businesses included recognition as Coventry and Warwickshire's Godiva shop of the year. Additionally, as Openings Operations Manager at JD Wetherspoon, responsibilities included managing pub openings and training teams to ensure timely and budget-compliant launches. Education was completed at The University of Salford.