Emily Fabian is a seasoned professional in strategy and supporter experience management, currently serving as the Senior Strategy & Experience Manager at the British Red Cross since November 2018. In this new role, created as part of the organization’s transformation process, Emily collaborates with the Strategy & Portfolio team to develop integrated Marketing and Fundraising strategies that prioritize excellent supporter experiences. With a robust background that includes positions such as Senior Supporter Experience Manager and Supporter Experience Manager at the British Red Cross, as well as roles at organizations like Teenage Cancer Trust and Alzheimer's Society, Emily's expertise encompasses individual giving, supporter journey development, and strategic marketing. Emily holds a Professional Certificate in Customer Experience from The CX Academy and a BSc in Occupational Therapy from Brunel University of London.
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