Rachel Bilham

Rachel Bilham is an experienced professional in housing management, currently serving as Housing Team Leader and Tenancy Enforcement Manager at Broadacres Housing Association since June 2004. Prior to this role, Rachel was a Housing Officer with the same organization. Rachel's early career included a managerial position at McDonald's, where responsibilities included overseeing a restaurant area and ensuring high standards of customer service and food safety. Rachel holds a Master of Arts in Housing Policy & Management from Northumbria University and a Bachelor of Arts in English Literature and American Studies from York St. John University.