John Srofe

John M Srofe is an accomplished professional in the business process outsourcing (BPO) sector with extensive experience in client services, business development, and account management. Currently serving as Vice President of Client Services at BroadPath since January 2023, Srofe manages a team responsible for significant accounts that contribute to 90% of the company's annual revenue. Previous roles include Vice President of Strategic Accounts at [24]7.ai, Director of Business Development at BroadPath Healthcare Solutions and Conduent, and Director of Account Management at Convergys, where Srofe achieved notable successes in revenue generation and client retention. With an educational background that includes an MBA in Marketing from Miami University and a BS in Marketing from Hanover College, Srofe has built a robust career spanning over three decades, marked by leadership in both the healthcare and financial services verticals.