Dan L Smith

Dan L Smith is an experienced IT professional currently serving as the Service Desk Team Leader at Broadstone Corporate Benefits Limited since May 2018, where responsibilities include leading the IT Service Desk team and providing support to approximately 650 staff across various locations. Previous roles at Broadstone included IT Senior Service Desk Technician and IT Service Desk Technician, where Dan managed day-to-day operations and reported on Service Desk metrics. Prior experience includes working as a Claims Consultant at Aviva, Support Staff at Currys, and First Line Technical Support Engineer at Affinity IT Services Ltd. Dan holds a Bachelor of Technology (BTech) in Information Technology from 3aaa Apprenticeships and Red Tape Central, along with AS Levels in Communication and Media Studies from The Sheffield College.