Sheila Williams

Sheila Williams brings extensive experience in client engagement and operations management across various industries. Currently serving as Vice President of Client Engagement and previously as Director of Call Center Operations at Broadvoice since March 2021, Sheila has demonstrated leadership skills throughout their career. Prior roles include Director of Operations & Project Management at XCast Labs, Inc. from October 2010 to January 2020, and Manager of Client Experience at Bella Pictures. Sheila also held positions at TriNet as Supervisor of the Employee Solution Center, at tremble as Manager of Implementation for Strategic & Major Accounts, at XO Communications as Regional Retention Manager for the Pacific Region, and at INAP as Regional Customer Service Manager for the West Region.