Ellen Holt

Ellen Holt is a seasoned professional in ticketing and customer service management, currently serving as the Customer Service Lead at Broadway Direct since July 2021. Previous experience includes roles such as Box Office Manager at Theatre Row, where Ellen managed a multi-presenter venue, and Ticketing Services Manager at Huntington Theatre Company, overseeing two box offices and a call center. Ellen also held positions at the Celebrity Series of Boston, The Metropolitan Museum of Art, Roundabout Theater Company, and the New York Yankees, showcasing extensive expertise in ticketing systems, sales management, and staff supervision. Ellen Holt holds a Bachelor of Arts in Theater Arts from Brandeis University and a Master's degree in Sport and Fitness Administration/Management from the University of Massachusetts Amherst.