Charlotte Birchall serves as the Head of Candidate and Associate Experience at Brook Street since January 2023, focusing on creating a people-first experience. Prior to this role, Charlotte was Programme Lead at Talent Solutions TAPFIN from August 2019 to January 2023. Charlotte's extensive experience includes various positions at Experis UK from March 2012 to July 2019, notably as Account Manager and Head of Contractor Care. Early career stages included roles at Elan IT, now part of Experis, from April 2001 to February 2012, where Charlotte advanced through several positions in Contractor Care, starting as Resource Executive and culminating as Head of Contractor Care.
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