Darwin Bc

Darwin BC is a seasoned professional with extensive experience in reporting and customer service. Currently serving as a Report Analyst at Browze since November 2020, Darwin collaborates closely with the Workforce Manager and Head of Customer Experience to uphold high standards of reporting accuracy and timeliness. Prior to this role, Darwin worked as an Email Support Customer Service Representative, managing customer inquiries related to order delivery, product feedback, and returns using Zendesk in integration with Shopify and Magento. Darwin's background includes serving as an Associate in Credit Bureau Disputes at Capital One Philippines Support Services Corporation from November 2016 to July 2020. Education includes a vocational degree in Computer Programming from STI College and ongoing studies in AB Economics at the University of the East.