Danielle Bourn

Danielle Bourn has a diverse work experience spanning several industries. Their most recent role is as a Client Success Manager at Brushfire, where they support organizations in utilizing the event management platform. Their responsibilities include ticketing and registration, virtual events, and event mobile apps.

Before joining Brushfire, Danielle worked as a Client Support Specialist at SchoolAdmin, assisting admissions and enrollment professionals and building client sites using HTML and Shopify Liquid.

Danielle also has experience as the Head of Customer Service at Giddy, where they defined the customer service operating model, trained and managed the team, and handled customer inquiries requiring escalation.

Danielle was a Special Needs Caregiver at CLASS, providing in-home care for individuals with cerebral palsy and Smith-Lemli-Opitz Syndrome.

Danielle served as a Customer Service Manager at Healthcare Supply Pros, overseeing marketing campaigns, customer service, order fulfillment, and employee training.

Danielle worked at Volusion as a Quality Assurance Specialist, reviewing contacts between support representatives and clients to ensure quality standards. Danielle also served as a Technical Support Specialist and Support Technician, troubleshooting issues and providing training.

Danielle has previous experience as an Infant Teacher at Primrose Schools, a Retail Cashier at Kroger, a Nanny for children with special needs at Child Care Services, and a Front Desk Receptionist at Hilton Garden Inn.

Danielle Bourn has attended both Austin Community College and Lone Star College, but there is no information available regarding the specific degree or field of study pursued at either institution.