Laura Gillson

Laura Gillson is an accomplished Digital Product Director at BT, with extensive experience in leading digital product strategies and teams. Their career spans multiple roles including Head of Digital Product and Head of Digital Strategy & Operations at BT and EE, where Laura has successfully managed substantial budgets and driven digital culture transformation. With a strong foundation in digital strategy and operations developed during tenure at Affinity Water and Veolia Water, Laura brings a wealth of expertise in optimizing customer-facing channels. Furthermore, Laura holds an Executive Diploma in Digital Business and a Certificate in Digital Marketing, complemented by a BA in Business Management & Marketing from the University of Westminster.