Lucia Corliano

Lucia Corliano is an experienced Product Manager at BT Group, with a career spanning over 15 years, specializing in consumer technology and digital transformation. Key achievements include managing the design and development of a critical Cloud-hosted absolute location system, improving customer journey data integrity, and significantly enhancing Net Promoter Scores. Prior roles at BT Group encompass leading business operations, spearheading process improvement initiatives, and project management utilizing Prince2 methodology. Earlier experience at Santander UK involved customer service and financial transactions, complemented by a BSc Hons in Business Information Technology from the University of East Anglia.