Heather Walea

Heather Walea is an experienced professional in customer service and operations management, currently serving as a Customer Success Manager at Fermented Food Holdings since October 2022. Prior to this role, Heather held multiple positions at Bubbies Fine Foods LLC from January 2018, including Quality Manager, Replenishment Buyer, and CoPacker Manager/Operations/Consumer Affairs. Heather's experience also includes a Senior Customer Service role at Leslie Jee Textiles, where responsibilities included managing order fulfillment, optimizing inventory processes, and addressing customer inquiries. Earlier in the career, Heather served as Customer Service Manager at Price Point Mail Order Ltd., leading a team, resolving escalated issues, and implementing customer service initiatives.