Jessica Mollhagen

Jessica Mollhagen possesses extensive experience in IT support and system administration, currently serving as ITSM L2 Support at Buchanan Technologies since February 2021. Previous roles include Client SysAdmin L2 and Client IT Support Specialist, where responsibilities included system monitoring, troubleshooting end user issues, and managing ticketing systems. Prior to Buchanan Technologies, Jessica worked as an IT Specialist and Technical Support Specialist at EMM CPA Offices, handling computer troubleshooting and IoT devices. Experience also includes roles in web administration, sales, and administrative support across various companies. Jessica holds a Master's degree in Computer Technology/Computer Systems Technology from Wichita State University and a Bachelor's degree in Web Page and Digital Resources Design from McPherson College.