Donna Reid

Donna Reid is an experienced customer service professional with a strong background in handling customer interactions in various financial and marketing environments. Currently serving as a Customer Service Representative at Buckeye Community Health Plan, Inc. since July 2017, Donna previously worked as a Customer Care Advocate at Alliance PDMS, where responsibilities included managing private label credit cards and loyalty programs. Prior experience includes a role as a Customer Specialist in Merchant Dispute at JPMorgan Chase & Co., focusing on regulatory compliance and accuracy in financial disclosures. Donna holds an Associate's degree in Accounting and Business/Management from Columbus State Community College and a high school diploma from Linden McKinley High School.