Michael Ferrell

Michael Ferrell is a skilled professional with extensive experience in customer success and onboarding across various industries. Currently serving as a Customer Success Associate at BuildClinical, Michael manages marketing materials, streamlines client onboarding, and enhances training processes. Previous roles include Customer Success Manager at Fringe, where Michael facilitated client onboarding and addressed technical issues, and Associate Home Advisor at Better, focusing on customer education during the home refinancing process. Michael also has a strong foundation in onboarding and account management from roles at Townsquare Interactive and leadership experience as a Team Leader at Chick-fil-A. An alumnus of the University of North Carolina at Charlotte, Michael holds a Bachelor of Science in Public Advocacy and Applied Communication.