Craig Fry is a seasoned professional with extensive experience in project management and technical support within the technology sector. Currently serving as a Product Designer at Bulk Handling Systems since August 2020, Craig utilizes mechanical design skills through Autodesk Inventor. Previously held key roles at Symantec Corporation from September 2004 to April 2018, including Principal Project Management Specialist, where responsibilities involved managing the Technical Account Manager team and supporting OEM and service provider sales channels. Other roles included Principal and Senior Technical Account Manager, focusing on Norton products and coordinating technical support training for OEM partners. Craig also has a background in providing advanced help desk support and handling escalated customer issues. Education was completed at Western Oregon University between 1979 and 1983.
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