Lucy James

Lucy James is an accomplished professional with extensive experience in account management and project management across various sectors. Currently serving as the Manager of Global SMB Portfolio Accounts at Bullhorn since November 2019, Lucy oversees the UK and EU client base, ensuring tailored solutions for diverse business needs. Previously, Lucy worked as an Implementation Project Manager at Erecruit, successfully managing multiple SaaS implementation projects and system upgrades. Earlier in the career, Lucy gained valuable customer service experience at Santander UK, where responsibilities included addressing complex customer queries and identifying cross-selling opportunities. Lucy holds a Bachelor of Arts in English Literature from the University of Westminster.