Pasha Shah

Pasha Shah has a diverse work experience that spans over several years.

Pasha started their career in 2008 as an Engagement Officer at CfBT Advice. From there, they moved on to work as an IT Contractor at Lancashire Care NHS Foundation Trust, where they supported over 7000 users and assisted with the assimilation of three new trusts.

In 2012, Pasha worked as an IT Contractor at Greater Manchester Police, where they provided problem diagnosis and resolution for issues related to Windows XP, Windows 7, and bespoke GMP software.

Following this, they became an IT Contractor at The Walt Disney Company in 2013, handling 1st and 2nd line support and resolving IT issues for users in the UK and South Africa. Pasha also liaised with Walt Disney IT in the US.

Continuing their IT contracting career, Pasha joined Plan-Net plc in 2013 as a Multi-site Technician, providing technical support for high-profile organizations on various levels.

In 2014, they took on the role of an Application Support Consultant at G2 Speech and a Senior IT Support Engineer at Alternative Networks plc. In both roles, Pasha troubleshooted various platforms and gained experience in managing people.

From 2018 to 2020, Pasha worked as an Infrastructure Engineer at Daisy Group, where they were promoted to the IT Operations Team as a Junior Infrastructure Engineer after the company purchased Alternative Networks. In this role, they learned and supported a wide range of technologies.

Pasha then transitioned to become a Microsoft Support Engineer at Cisilion in 2020, where they worked until 2023.

Currently, Pasha is working as a 3rd Line Support Engineer at Bunzl UK and Ireland since June 2023.

Throughout their career, Pasha has gained extensive experience in IT support, troubleshooting various platforms, and managing IT operations. Pasha has proven their ability to adapt and learn new technologies and has consistently delivered excellent support to users.

Pasha Shah's education history begins in 1989 when they attended Josephs High School and completed their Matriculum, which is equivalent to GCSE. They then attended Merton College from 1992 to 1995 and obtained an A level in English Literature & Economics. In 1992 and 1994, also at Merton College, they earned A Levels in English Language and Literature, General. In 2002, they went on to study at Birkbeck, University of London, and obtained a Foundation degree in ICT.

From 2011 to 2012, Pasha attended Computeach and earned a degree in MCTS, focusing on computer programming. During the same period, they also attained a CompTIA A+ certification in Information Technology. This was followed by several certifications from Computeach in 2013. They obtained a degree in ICT Systems Support Level 3, a CompTIA A+ degree in Computer and Information Sciences and Support Services, and a CompTIA Network+ degree in Information Technology. They also obtained an MCSA - Windows Server 2008 degree in Computer and Information Sciences, General.

In terms of additional certifications, Pasha obtained certifications in various Microsoft programs. In 2022, they received the Microsoft Certified: Azure Administrator Associate certification from Microsoft. They also obtained the MS-101: Microsoft 365 Mobility and Security certification, as well as certifications in Microsoft 365 services such as Design and Implement Services, Manage Access and Authentication, and Manage User Identity and Roles from LinkedIn.

Note: The summary provides a factual representation of Pasha Shah's education history based on the provided information. No assumptions have been made beyond the information provided.