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Sue Negus

Global Head Of Customer Experience at Bupa Global

Sue Negus has a wealth of experience in customer experience and business change leadership roles, spanning across various industries such as finance, government, and retail. With a strong focus on customer support services and operational efficiencies, Sue has held leadership positions at companies like Bupa Global, Legal & General, and The Pensions Regulator. Sue's career highlights include leading transformation programs, implementing new customer service units, and driving revenue growth through telesales operations. Sue holds a background in leadership roles within call centers, business development, and customer relations. With education from Crawley College and North Tyneside College, Sue has a solid foundation in customer-focused strategies and operational management.

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