Ash A.

Ash A. has extensive experience in library operations, currently serving as the Branch Operations Lead at Burlington Public Library since 2012. This role involves modeling the organization's values, providing proactive customer-centered service, and acting as a resource for staff regarding customer service and the Integrated Library System. Ash A. has also collaborated with various library departments on collection initiatives and managed branch statistics and financial tasks. Previous experience includes working as a Circulation Clerk, delivering exceptional customer service by addressing inquiries and managing library materials, and as a Sales Leader at Pier 1 from 2010 to 2013. Ash A. holds a Library and Information Techniques diploma and a Records and Information Management Certificate from Mohawk College, along with a Bachelor of Professional Arts in Communication Studies from Athabasca University.