Cynthia Cosby

Core Certified Trainer at Busboys & Poets

Cynthia Cosby is an experienced professional with a diverse background in customer service, event management, and account management. Currently working as a bartender at Busboys and Poets since October 2022, Cynthia excels in customer service and conflict resolution while significantly increasing ticket averages through effective upselling. Since April 2019, Cynthia has also been an Event Management Professional at Clover Creations Events LLC©, focusing on building long-term client relationships and achieving consistent monthly sales. Previous roles include Restaurant and Bar Manager at JB Atlantic Restaurant and a Global Enterprise Advisor/Account Manager at Verizon, where Cynthia managed enterprise accounts with substantial annual revenues and oversaw various service implementations. With educational qualifications in digital marketing from Shaw Academy and additional studies at Bloomfield College, Greenville Technical College, and Strayer University, Cynthia combines practical experience with academic knowledge to deliver exceptional results in every role undertaken.

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