Diane Shen is a Vice President at APSDA, Partner & Creative Director at Business Models Inc., and a Service Design Accredited Master Trainer at Service Design Network. Diane has a background in management and information systems, with previous experience at Accenture, Cognizant Technology Solutions, and TBCommerce. Diane holds a Master's degree in Strategic Design from Politecnico di Milano and a degree in Management of Information System from National Chengchi University.
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