Gaymeil Homer-Mesina has a diverse work experience spanning from 2006 to 2021. They began their career in 2006 as a Training Network Support Specialist for the American Heart Association. From 2012 to 2013, they worked as a Provider Relations Representative at UnitedHealth Group, resolving customer calls on medical claims and benefits. They then joined Amerisource Specialty Group in 2013, first as a Client Support Specialist and later as an Associate Master Data Entry in the Client Data Control department. In 2014, Gaymeil served as a Senior Client Support Specialist II at Amerisource Specialty Group, where they mentored colleagues and assisted high-profile clients. They also had a brief role as a Product Support Analyst at Macro Helix LLC/McKesson Corporation.
In 2018, Gaymeil joined Microsoft as a Support Engineer, providing assistance to customers and creating support materials. They then moved on to HealthEquity in the same year, initially working as an Implementation Specialist, responsible for project specifications and objectives. In 2019, they transitioned to the role of Integration Engineer I at HealthEquity, managing data integrity and creating mapping plans for file feeds. Gaymeil's most recent position is as a Data Integration Lead at Businessolver, where they analyze and configure file requirements, support team members, and ensure coding standards are met.
Gaymeil's work experience demonstrates their proficiency in customer support, data management, project coordination, and technical troubleshooting.
Gaymeil Homer-Mesina completed a Bachelor of Applied Science (BASc) in Organizational Leadership from Texas A&M University-Commerce in 2019. Following this, they pursued a Master of Science (MS) degree in Project Management from Liberty University. The end year for their Master's degree is not provided. In addition to their formal education, Gaymeil obtained several certifications including the Google IT Support Professional Certificate, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, Technical Support Fundamentals, and The Bits and Bytes of Computer Networking, all from Coursera Course Certificates.
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