Donna Thomas

Donna Thomas is an experienced Client Services Manager at Butterfly Effects, a major provider of Applied Behavior Analysis therapy for individuals with Autism, since October 2019. Prior experience includes serving as an Admissions/Intake Specialist at The Renfrew Center, a pioneer in eating disorder treatment from March 2016 to October 2019, and a Customer Support Manager at DaVita Kidney Care in 2012, where management of a team of 25-35 FTEs occurred. Additional roles encompass Operations Manager-Customer Care at TMS Health, overseeing significant call operations, and Customer Care Manager positions at Century Communications and Cross Country Home Services, where responsibilities included tech support and directing service teams. Donna began their career at MicroWarehouse/CDW as a Customer Care Manager, contributing to a two-billion-dollar company in the technology marketing sector.