Vanessa-Laura Schmidt

Vanessa-Laura Schmidt is an experienced professional in customer service management with a strong background in the gambling and education sectors. Currently on maternity leave since May 2024, Vanessa-Laura has worked as the Customer Service & Safer Gambling Team Manager at BVGroup since November 2022. Prior to this, a significant tenure at GoStudent GmbH from March 2020 to February 2022 included roles such as Senior Team Lead of Customer Care Managers and Customer Success Manager. Earlier experience includes VIP Management at bwin and VIP Executive at Wetten.com. Vanessa-Laura holds a Master’s degree in Tourism and Travel Services Management and a Bachelor’s degree in Tourism and Travel Services Marketing Operations from Modul University Vienna, along with a Unternehmerprüfung from WIFI Wien.