Mayara Alves da Silva is a Customer Service Analyst at BW Papersystems since October 2017, where responsibilities include data analysis of sales, monitoring performance indicators, and supporting the commercial team in negotiations and order management to enhance customer service. Previously, Mayara worked as an Administrative Sales Assistant at Casa Suiça Alimentos Ltda and as an Administrative Assistant at Cultura Inglesa, where tasks involved supporting sales teams and managing financial processes. Mayara's career began as a Computer Monitor at Empresa Metropolitana de Transportes Urbanos de São Paulo, focusing on digital inclusion and customer support. Educational qualifications include an MBA in Negotiation and Sales from Uninove - Universidade Nove de Julho and a degree in Administration from Universidade Paulista.
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