Fouad C.

Fouad C. is an experienced IT professional with a strong background in team leadership, technical support, and system engineering, currently serving as the Microsoft Support Team Manager at Bytes Software Services since July 2022. Previous roles include Team Leader for EUC Specialists at GBG Plc, where responsibilities included evaluating new technology and providing escalated support, and Senior Infrastructure Specialist at Optimum Data Centres, focusing on preventative maintenance and user support. Further experience includes a Data Center Operations Specialist role at Rackspace, implementing operational support and managing customer issues, and Service Desk Specialist at UK LAND INVESTMENTS LIMITED, delivering first and second line support. Fouad C. holds a Bachelor of Science in Computer Software Engineering from the University of Westminster and has complemented this with various educational qualifications in IT and management.