Katherine MacKinnon

Senior Customer Manager at CR Smith

Katherine MacKinnon is an experienced professional currently serving as Senior Customer Manager at CR Smith since November 2018. Previous roles include Customer Service Executive at Computacenter, Customer Operations Representative at Standard Life Aberdeen, and Employability Coordinator (Graduate Aide) at Fife Council, where Katherine promoted employability among young children. Early in the career, a 30-day work placement at The Department of Work and Pensions provided insights into human resources. A background in service management was established as Front Of House Manager at Letham House, along with various customer-facing roles including Stewarding at Spartan Race and Shop Assistant at Day-Today Newsagent Store. Katherine holds a Bachelor of Science (BSc) with Honours in Psychology from Abertay University and completed secondary education at Knox Academy.

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