Varun P I

Varun P I is an experienced manager with a robust background in operational risk management, client relationship handling, and process improvement. Currently serving as a Manager at C-Square Info Solutions Pvt Ltd since October 2019, Varun P I focuses on operational risk identification, documentation of policy changes, and client escalation management, while also leading a centralized Call Centre and overseeing the integration of the Jio Haptic platform. Prior to this role, Varun P I held various positions at Bellatrix Consultancy Services and its offshore operations, including Operations Manager and Operations Supervisor, where responsibilities included operational planning, customer engagement, and enhancing operational efficiencies in lien and settlement services. Varun P I began the professional journey as a Senior Research Analyst and also has experience in technical support roles at [24]7.ai, contributing to the management of payment solutions for major credit card companies.