Kathryn Kramer

Kathryn Kramer is an experienced Product Manager at C1 since August 2017, specializing in the intersection of technology and customer experience. Kathryn excels in transforming visionary ideas into high-impact products that promote business growth and user satisfaction, leading cross-functional teams in dynamic environments. Previous roles include Manager of Strategic Initiatives, focusing on tool creation and process automation to enhance efficiency, and Technical Team Lead for Avaya Tier 3 Engineers, mentoring a team of over 30 engineers. Earlier experience at Strategic Products and Services and other companies encompasses roles in engineering and technical support, emphasizing problem-solving, customer support, and team leadership in telecommunications and unified communications.